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Installing Certificates on WHM

To install your certificate, you will need to log in to your cPanel or WHM account. Both cPanel (the end-user control panel) and WHM (the administrator panel) have slightly different ways to install certificates.

You will have received your certificate from us, a file typically named 'your_domain_com.crt' as well as the 'ca-bundle' file, which has the extension .ca-bundle.

  1. Log in to WHM. From the menu, navigate to the 'SSL/TLS' section, and click 'Install a SSL Certificate and Setup the Domain'.
  2. Open the certificate file in a text editor (this is the file with your domain in the filename), and copy and paste the contents into the top box. Click on the second 'Fetch' button.
  3. This will retrieve the private key and domain, user and IP address information from the server and populate it into the form for you.

  4. Scroll down to the bottom of the form, and you will see a box labelled 'Paste the ca bundle here (optional)'. Open the 'ca-bundle' file and copy and paste the contents into this box. Click the 'Submit' button, and after a minute or two the certificate will be installed and setup on the domain.

Need direct support? contact us.